Back Office Services

Data Precision

Every businesses has their own processes. Some part of the same can be outsourced to us.

Business may need research work to find data from internet to populate database
Business may need geo fencing places on maps, typically needed in Travel, Advertisement and Environment industry.
Business may need steps to be taken as soon as leads come in so that necessary data is available to process the lead.
Business may need Legal Services like finding information necessary for Lawyers to fight the case
Business may need part time accountant to make entry into quick books and so on.

We understand your business processes, train our resources to execute your business process on day to day basis and empower you with additional hands to reduce your overall cost and workload.

Key advantage is scalability.
Some day you many have lot of volume to process.
You may need processing only for few days or few months.
You may need things to be done economically.
You may need people who can review the quality of work being done And so on.

We would like to hear from you regarding your current processes and how we can help you to implement the same at our end.
We can reduce your overall cost by providing more economical man power than available at your local place.
We can also automate part of the process thereby reducing overall cost.

For more details, email us @ and leave your contact information and convenient time to schedule a call.

Features of Epicomm Technology data processing services

Secure and

To uphold data security standards, all of our data entry processes and procedures are governed by stringent security protocols to ensure that your data remains secure at all times.

Commitment to perfection

Our highly skilled and trained professionals execute assigned tasks meticulously and ensure accurate and error-free data that are ready to use. Clear, correct, and concise data will allow you to make informed business decisions efficiently

Scalability and Adaptability

We have deep seated capabilities to scale up as your project requirements change, thus ensuring continuity

Regular Reports
and Updates

Regular project reports are dispatched to our clients. This ensures complete transparency and client control over project.

Fast Turnaround

With a team of experienced data entry experts on hand at all times, we guarantee fast turnaround times that can help you get your data entry backlog cleared up in desired time. All our work goes through quality control.

What we do

Data processing

  • Data Processing
  • Survey forms processing
  • Order entry processing

Data Entry

  • Online data entry
  • Offline data entry
  • Manual data entry
  • Image Data entry
  • Document data entry

Data Conversion

  • Data conversion
  • Data File conversion
  • Forms processing and entry

Back office service’s FAQ

The back office is where the support work for the front office is done. The front office is the "face" of the company, used to make sales and interact with customers and clients. Back Office Services are all the resources of a company that are actually producing a product or service, and all the other work that isn't seen by customers, such as logistics or administration.They include functions like, planning, IT services, inventory management, supply-chain management, and human resources,data entry,data management,Order processing, E-Commerce support,Data Research etc. Also we do provide front office work as well like Customer support over mail and chat ,client support ,Organize and maintain files and records,Create and maintain updated documents and spread sheets, Organize bookkeeping and issue invoices/checks Etc. We do both types for work as mentioned below.

  • Work as mentioned below

  • Repeated work
  • Rules and process driven work
  • New technology adaption
  • Experienced employee.
  • On time project delivery success rate
  • Low cost advantages and high quality standards
  • Our strong R&D facilities helps us to deliver domain project in all domain successfully.

Partnering with Back Office is an awesome advantage because we instantly lower your overhead costs, immediately providing you with savings by freeing up needed resources that were otherwise unavailable. Outsourcing will also reduce your overall IT Management Requirements and Human Resources Recruitment and Training.You will get more time to expand your business. You will have access to a talent pool of Competent Professionals tailor made to your company or client needs.

  • Some benefit listed below

  • Reducing costs
  • Greater focus on core business
  • Solving capacity issues
  • Improving quality
  • Accessing the pool of talents and skills
  • Other business needs.

The most important thing is that outsourcing of work allows one to get the work done at a very low cost and in a much more efficient way. You just have to share some information and knowledge about your projects, If job profile is standard then we can easily adopt it. In case of customized work you can describe your process in various method in which you are comfortable like You can share document, video , we can have a call Etc. Then we will make documents of all work to be one in a systematic manner with the process flow & we can begin by one step so each and every person can follow your rules.

The next big trend in outsourcing is customized outsourcing solutions and we at EpiComm can proudly say that we have customized business outsourcing solutions since day one. 
Each business is build on their own customized process and it is the USP to make sure that it runs the same way how you have been running. May be there are few thing in which you want improvement so we easily adopt your customized process, we learn from your customized process and we work on it.
Whenever we onboard a new client or business, our team takes the time to understand the current business processes and workflow, then we break down every step of the process and optimize it to deliver a fully tailored solution that transforms the current processes to deliver success. 

We have both the teams, software and back office in case if you want to automate any process so we can put software process and if you don’t want to put then we can go ahead manually. We always work reliably each of us follow the rules set by you. And for reliability we make sure that we have sufficient backup resource.

We understand your requirement carefully, We will provide you work sample on your project, once you satisfy with work and approve then we will start working on project.

We also make document of the process flow and SOP (Standard operating procedure ) to follow .

If you wish to review work done by someone then we can provide you that as well.

You can test and verify the quality of our work throughout the course of the project.

Yes, we make no compromises when it comes to the technology, software, and infrastructure that we use. We utilize the best in internet connectivity.

Our network features include firewalls, advanced VPN communications, virus prevention/ cure, spam filers and URL filtering.

We are adaptable in that we can easily integrate with how your team currently works.

Everyday, We share you daily status of work done and which can be reviewed. Once you explain the process and we will execute it.

You can revises the processes as often you want. We can do the training or Re-Training as per the new process or requirement and continue.

In case of change in the plan or process then you can email us or we can use different platforms to take call like G-Meet, Zoom, Skype, MS Teams etc, and you can cross check either it is understood properly or not.

Everyday, we share daily status of work done and you can monitor either process going on as you want and as we reported in daily status update. It will help to achieve measurable goals.

We do inspect work done by each of us and we want you to audit the work done by us so it will make you clear that rules set by you are following correctly or not.

We understand how important it is to keep customer data secure, private, and confidential. Our organization has taken several stringent security measures, such as

  • At the onset of every project, we sign a non-disclosure agreement with the client, and our employees must sign a non-disclosure agreement as well.
  • Our security team has installed virtual private networks (VPN) and firewalls to maintain outbound and inbound data security.
  • All the PC workstations that our employees use are devoid of external access and storage devices, such as USB ports, CD drives and floppy drives.
  • Every system in our office and every employee email account is password-protected to prevent any unauthorized use of data.
  • Our IT security team regularly installs the latest anti-virus software and updates to guard our servers.
  • Surveillance cameras in our office premises are constantly monitored to ensure that client assets always remain secure.

Yes, we consider our long-term viability to be excellent.

You need not have any reservations about teaming up with us, as we are completely debt-free. To ensure our viability, we always make it a point to sign outsourcing contracts or agreements.

Most of the customers are with us since long time.

NO! Initials time are where we are also adopting your processes that point of time it is mostly short term contract & once we tuned up the speed the we can sign up for the long term contract as per your need we can continue short term contract. Long term contract is still an advantage where we will make sure that we have necessary backup resources so that we can provide you long term services. Because of backup we build business continuity will not impact any way.

No, Because we don’t work on a monthly retainer, you will only be charged for the time spent performing and communicating about the work. Communication includes email communication, any meetings you will have with the specialists, and any Slack conversations about the task.

Yes, We are sending status update everyday so you will also know that how much time we have spent on your project and if it is record base deal then how many records we have processed. So that gives you an idea that how everything is going.

EpiComm Technologies Limited offers affordable and efficient support to your business requirements.

At EpiComm, we can assure you that your project will be completed on schedule, within budget and in accordance with international quality standards.

  • There are many reasons mentioned below, why EpiComm should be your preference

  • Cost efficiency
  • Top line service
  • Different time zone advantage
  • Human resource

Once you have decided to outsource a service to us, your project will go through the following phases:

A. Free trial periode

This is an optional step. Our free no-risk trial will help you evaluate our performance and mitigate your outsourcing risks. It will also give you a better picture of how outsourcing actually works. At the end of the free trial period, you can decide whether you want to outsource your entire project to us.

B. Project transition

At EpiComm, we follow a unique Process Knowledge Transfer Methodology, which ensures the smooth transition of your project to our in-house team. Our team will start working on your project only when they fully understand all your business requirements.

C. On-going project management

During the course of the project, we will give you regular status updates. One of our experienced project managers will head the team at our office and manage every step of the project. At any given time, you can contact our project manager to find out how your work is being carried out.

D. Customer review and feedback

You can closely monitor the progress of your project and voice your concerns or provide feedback, whenever necessary.

We start by understanding your process, following the golden triangle of consult-delivery-propose for optimized project management.

Our team will get in touch with you directly to gain an initial understanding of your business needs, the full scope of work and any other additional requirements. We will then proceed to discover the details of your current processes to analyze the current workflow.

Following this, our team proposes a solution that aims to optimize your work-stream for maximum performance.